Contact Us
Call, text, or send a request — we'll get back to you quickly and tell you honestly how soon we can be there.
Fastest way to reach us is to call
Call or text
Hours
Mon–Sun · By appointment
Same-day & evening availability
Based at
2300 St Clair Ave W
Toronto, ON M6N 0B3
Follow @progenplumbing on Instagram for recent jobs and before/afters.
Send us a message
We'll call or text you back to confirm a time.
A few things that help
- A photo or short video of the problem
- Where it is in the house (and where the water is coming out)
- When it started and whether it's getting worse
- Whether the water is currently shut off
- Your address and a good callback number
Common questions
Always. We diagnose the problem, explain what's going on in plain language, and give you a clear price before any work begins. No surprises on the invoice.
Yes, whenever we can. We work 7 days a week by appointment and have same-day and evening availability across the GTA — a Sunday-morning ceiling leak is something we've handled the same day.
All of the Greater Toronto Area. We're based at St. Clair West in Toronto and regularly work across the city, Etobicoke, North York, Scarborough, Mississauga, Vaughan, Brampton, and beyond.
Of course. Send us a photo or the model number and we'll confirm it'll work with your plumbing before we come out.
If it's plumbing, we'll usually handle it. If a job needs a specialist or a different trade, we'll tell you honestly and bring in someone we trust rather than leave you stuck.
Yes — it's something customers mention in almost every review. We leave your space the way we found it, minus the plumbing problem.
We answer or call back as quickly as we can, usually within the hour during the day. For emergencies, calling is always faster than the form.
We'll be upfront about any assessment fee when you call, and you'll always get a full price before repairs start.
We stand behind our work. Ask us about the warranty on labour and parts for your specific job — we'll put it in writing.
For simple jobs like a faucet swap, often yes with a photo. For anything bigger — especially renovations — Matthew will come and look so the quote is actually accurate.
Leak, clog, or no water right now?
Same-day and evening availability across the GTA. Call or text and we'll tell you honestly how fast we can get there.